Contact Information

Logo Avelia Travel

Calle Major 184
08208 Sabadell
Barcelona, Spain

info@aveliatravel.com

📞 Call Us

🇺🇸 USA: +1 332 291 7686

🇪🇸 Spain: +34 711 015 832 (WhatsApp)

Available Monday to Friday, 09:00–18:00 CET

Best hours for U.S. callers: 6:00–12:00 EST

 

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Frequently Asked Questions (FAQ)

  • Avelia Travel designs bespoke luxury journeys across Spain, France, and Italy. From the cultural energy of Barcelona, Madrid, and Seville, to the culinary heart of San Sebastián and La Rioja, to the elegance of Paris, the French Riviera, and Provence, and the timeless beauty of Rome, Florence, and the Amalfi Coast — we create tailor-made experiences across the most iconic cities and hidden gems of Southern Europe.

  • Yes. We design bespoke journeys for every type of traveler — from solo explorers seeking a personal escape, to families with children looking for meaningful experiences together, to multi-generational groups celebrating a special occasion. Each itinerary is crafted to reflect the dynamics and interests of your party.

  • We recommend booking 3 to 6 months in advance, particularly for peak travel periods such as summer or major holidays, or if your itinerary includes sought-after hotels and exclusive experiences. This allows us to design your itinerary in detail and secure the very best options. For last-minute requests, simply reach out — we’ll do everything possible to accommodate you.

  • Booking with us is simple and personal:

    1. Inquire – Reach out through our inquiry form or email info@aveliatravel.com.

    2. Consultation – We’ll discuss your preferences, interests, and special requests.

    3. Itinerary Design – Our team crafts a personalized itinerary and refines it with you.

    4. Confirmation & Payment – Once approved, we confirm your booking and guide you through secure payment.

    5. Final Touches – From hotels to private tours, every detail is handled before your trip.

  • Absolutely. Every itinerary is fully tailored to your style — whether you want to focus on architecture, food and wine, culture, wellness, adventure, or relaxation. We’ll adapt destinations, hotels, and experiences to match your vision, and adjustments can always be made along the way.

  • Our packages are designed for a seamless and exclusive experience. They typically include:

    • Tailored itinerary aligned with your interests

    • Luxury accommodations – five-star hotels, private villas, or boutique stays

    • Private transfers – car, yacht, or helicopter where available

    • Exclusive experiences – private tours, VIP access, wine tastings, cooking classes, and cultural encounters

    • Personalized concierge service – restaurant reservations, special requests, and more

    • 24/7 support during your travels

    We ensure your journey through Spain, France, or Italy is as smooth as it is unforgettable.

  • We collaborate with a hand-picked network of trusted partners across Spain, France, and Italy. These include leading five-star hotels, boutique properties, private guides, chefs, and cultural experts. Our close relationships allow us to offer unique access and experiences that go beyond what is available publicly, ensuring the highest quality for every client.

  • Every journey we design is unique, and pricing depends on the destinations, level of accommodation, and experiences you select. After your consultation, we’ll provide an estimate that reflects your preferences and travel style. Final costs are confirmed once your itinerary is tailored and approved.

  • We accept bank transfers, Visa, Mastercard, and ACH (for U.S. clients). All payments are processed securely. Deposit and balance schedules are provided at the time of booking.

  • We understand that travel plans can change unexpectedly, so we offer a flexible cancellation policy to give you peace of mind.

    • You can postpone or cancel under certain circumstances, and in many cases we’ll provide a credit toward future travel.

    • Our team will always do everything possible to adjust your itinerary if your plans change, working closely with our partners to minimize costs.

    • Specific terms vary depending on hotels, airlines, and experience providers, and we’ll share all relevant details before you confirm your booking.

    For full details, please see our Terms & Conditions.

  • Your peace of mind is as important to us as the journey itself. Avelia Travel is a fully licensed and insured travel agency.

    • Registered Travel Agency – Licensed by the Generalitat de Catalunya (Registration No. 9015-119287/2025)

    • Financial Protection – Client payments are fully safeguarded through AXA Seguros Generales

    • Civil Liability Insurance – Comprehensive coverage to protect you throughout your travels

  • Your peace of mind is our priority. Every journey comes with 24/7 on-the-ground support. If unexpected changes arise, your dedicated concierge will handle all arrangements — from rebooking transfers to adjusting tours — so your trip continues seamlessly.

Plan Your Journey to Spain

Whatever your vision for exploring Spain, our team is ready to create a bespoke luxury experience just for you.

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