Hotel guide · Los Jerónimos, Madrid

Mandarin Oriental Ritz, Madrid

A Belle Époque palace on Plaza de la Lealtad, between the Prado and the Retiro, restored as Mandarin Oriental's hotel in Madrid.

Mandarin Oriental Ritz at a glance

Neighbourhood
Los Jerónimos, in the Retiro district
Category
5 estrellas L (five-star Lujo), Comunidad de Madrid register
Rooms
153 by the hotel's own count: 100 rooms and 53 suites
Eating and drinking
Deessa, Palm Court, El Jardín del Ritz and Pictura cocktail bar
Address
Plaza de la Lealtad, 5, 28014 Madrid

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On this page

  1. Is it for you?
  2. The hotel
  3. Location
  4. Other hotels
  5. Planning
Enquire about the Mandarin Oriental Ritz

01Is it for you?

Is Mandarin Oriental Ritz right for your stay?

Why choose it
The address, and the house. The Prado, the Thyssen and the Retiro are all a few minutes' walk away; inside there is afternoon tea in the Palm Court, and a garden for eating and drinking outdoors all year, weather permitting.
Who it suits
Travellers who come to Madrid for its museums and want a grand hotel of the old school, and families, with connecting rooms and family suites.
What to consider
It is a city palace, not a resort: the pool is indoors, in the spa, and the garden is for dining rather than lying out. Deessa, the hotel's restaurant, opens Wednesday to Saturday only.

02The hotel

The hotel and its rooms

Rooms and suites

The rooms and suites, all designed by the Paris studio Gilles & Boissier, divide by outlook. Superior rooms look into the quiet inner courtyard, and the hotel’s accessible rooms are among them. Deluxe Garden View rooms look over the hotel’s garden to the Paseo del Prado and the Neptune fountain, Deluxe Prado View rooms straight at the museum, and the Mandarin rooms, each with a seating area and some with a four-poster bed, over Plaza de la Lealtad.

The suites follow the same pattern. Junior Suites and Palm Court Suites, which have a separate living room and sleep three, face the courtyard; Premier Junior Suites, Park Suites and Prado Suites look out over the square or the museum. The Turret Suites sit in the building’s turrets, around a circular salon. For families and longer stays there are two-bedroom suites — among them a Family Suite over the courtyard, and the Mandarin and Ritz Suites, with terraces of their own — and a three-bedroom Grand Suite, up to the Presidential and Royal Suites.

If a particular outlook, bed configuration or connecting rooms matter to you, tell us when you enquire and we will confirm them with the hotel for your dates before anything is booked.

On the practical side: there is valet parking for guests; in-room dining runs around the clock; babysitting can be arranged on request, subject to availability; and Madrid-Barajas airport is about 15 km away, around half an hour by car, so we arrange a private transfer. The hotel has accessible rooms, step-free access in its main public areas and lifts throughout: tell us what you need and we will confirm it for your dates.

At the hotel

Facilities

  • A heated indoor pool of white marble, 14 metres long, under a ceiling lit with Madrid's constellations
  • The Beauty Concept spa, for massages, facials and beauty treatments, with a steam room, a vitality pool and sensation showers
  • A fitness centre with Technogym equipment, open around the clock
  • For children: treats and games in the room, and MiniMO spa treatments from the age of six

Eating and drinking

03Location

Where Mandarin Oriental Ritz is

The hotel stands on Plaza de la Lealtad in Los Jerónimos, in the Retiro district. The map shows it with Madrid’s three great art museums — the Prado, the Thyssen-Bornemisza and the Reina Sofía — and the Retiro park beyond. For the city itself, see our Madrid page and our Madrid guide.

Map data © OpenStreetMap contributors

  • Mandarin Oriental Ritz, Madrid

    Hotel · Plaza de la Lealtad 5, Los Jerónimos

  • Museo del Prado

    Landmark · Spain's national art museum · 210 m in a straight line

  • Museo Thyssen-Bornemisza

    Landmark · On the Paseo del Prado · 230 m in a straight line

  • Museo Reina Sofía

    Landmark · Modern and contemporary art · 850 m in a straight line

  • Parque del Retiro

    Landmark · The city's great park · 830 m in a straight line

More nearby landmarks (1)
  • Real Jardín Botánico

    Landmark · The botanical garden, beside the Prado · 510 m in a straight line

04Alternatives

Other featured hotels in Madrid

More hotels from our Madrid selection, each with a different character. Distances are in a straight line to the Puerta del Sol; Mandarin Oriental Ritz is 940 m away.

  • The white façade of Palacio de los Duques lit at night, beyond a stone fountain and tables under the trees

    Palacio

    Palacio de los Duques

    A five-star 19th-century palace between the Plaza de Oriente and the Gran Vía, with a historic garden and a pool on the roof.

    • 19th-century palace
    • Historic garden
    • Rooftop pool
    • 640 m to the Puerta del Sol, in a straight line
  • The entrance of Rosewood Villa Magna: glass doors, a stone wall bearing its name, and a still pool in front

    Castellana

    Rosewood Villa Magna

    A five-star hotel on the Paseo de la Castellana, by the Salamanca district's shops, with four restaurants and bars, a spa, and rooftop suites it calls Houses.

    • Salamanca district
    • Rooftop Houses
    • 154 rooms and suites
    • 1.9 km to the Puerta del Sol, in a straight line
  • The lobby at Urso, with wing chairs and leather armchairs before glazed oak partitions and shelves of books

    Justicia

    Urso

    A five-star boutique hotel in Justicia, near Chueca and Las Salesas, in a towered corner building, with a spa and a water area.

    • Towered corner building
    • Spa and water area
    • Near Chueca
    • 1.2 km to the Puerta del Sol, in a straight line

05Planning

Planning a stay with Avelia

After discussing your plans, we prepare a tailored proposal with a quoted trip price and clear inclusions. Once you approve it and complete the agreed booking requirements, we confirm your arrangements, coordinate the details and support you while you travel.

How we choose hotels. For their size and character before their brand, and for how they suit the way you travel. No hotel is on our list simply because it sits on a preferred-partner programme. More in our story

Peace of mind

  • Clear before you commit. A written proposal with a quoted trip price and clear inclusions, before any payment.
  • Financially protected. When your stay is part of a package trip, your payments are covered against our insolvency by a guarantee with AXA. A hotel booked on its own is not a package.
  • One point of contact. From the first conversation to the last day, with support while you travel.

Experiences we can arrange

  • Private guided visits to the Prado, the Thyssen-Bornemisza and the Reina Sofía, on request
  • Restaurant reservations across Madrid, Deessa included
  • A flamenco evening in the city, subject to availability
  • Private transfers from Barajas airport or Atocha station, and onward through Spain
  • Day trips to Toledo, Segovia or El Escorial, subject to availability
A long indoor pool of blue water between walls panelled in grey-veined white marble, a large crystal chandelier above, a gold-framed canopy over two loungers at the far end, a guest in a white robe by the doors, and cushioned loungers in the foreground

Start planning your stay

We can arrange your stay at Mandarin Oriental Ritz as part of a tailor-made trip.

Enquire about the Mandarin Oriental Ritz

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Mandarin Oriental Ritz: photographs

The hotel's round entrance hall: white columns with gilded capitals beneath a ceiling hung with a cloud of gold and silver leaves, a reception desk before a gilt-framed mirror, a guest being welcomed on a round white floor set into herringbone parquet, and the name Pictura over the doors behind